Website Terms of Service

1. Introduction

1.1 These terms and conditions govern your use of our website (“Website Terms”).
1.2 By using our website, you accept these Website Terms in full. If you disagree with these Website Terms (or any part of them), you must not use our website.
1.3 If you make a purchase on our website, we will ask you to expressly agree to any applicable terms of sale at checkout.
1.4 Services booked for live events, brand activations or studio-based commissions are governed by our Booking Terms provided at the time of booking. These Website Terms apply to website use only.
1.5 You must be at least 18 years of age to use our website; by using our website or agreeing to these Website Terms, you warrant and represent to us that you are at least 18 years of age.
1.6 Our website uses cookies; by using our website or agreeing to these Website Terms, you consent to our use of cookies in accordance with our Privacy and Cookies Policy.

2. Copyright notice

2.1 Copyright (c) 2006–2026 Fluid Calligraphy.
2.2 Subject to the express provisions of these Website Terms:
(a) we, together with our licensors, own and control all copyright and other intellectual property rights in our website and the material on our website; and
(b) all copyright and other intellectual property rights in our website and the material on our website are reserved.

3. Licence to use website

3.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) stream audio and video files from our website; and
(e) use the Fluid Calligraphy website by means of a web browser,
subject to the other provisions of these Website Terms.

3.2 Except as expressly permitted by Section 3.1 or the other provisions of these Website Terms, you must not download any material from our website or save any such material to your computer.

3.3 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.

3.4 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

4. Acceptable use

4.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity including without limitation email marketing, SMS marketing, telemarketing and direct mailing.

4.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

5. Products and online purchases (if applicable)

5.1 The advertising of products on our website constitutes an invitation to treat rather than a contractual offer.
5.2 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
5.3 Prices stated on our website may be stated incorrectly.
5.4 The sale and purchase of products through our website will be subject to our terms and conditions of sale, and we will ask you to agree to the terms of that document each time you make a purchase.

6. Customised calligraphy and bespoke work (general notes)

6.1 Ownership
(a) For customised calligraphy orders, ownership of your order shall not pass to you until payment of the final invoice has been made in full.
(b) Photographs of completed work may be taken by Fluid Calligraphy and used on our website, social media and promotional material. We will not publish personal or sensitive information (such as addresses). If you do not want images used for promotional purposes, you must tell us clearly in writing.

6.2 Delivery (for print orders, if applicable)
Fluid Calligraphy sends print orders via tracked and insured courier, which typically takes 3–5 days. We take care to package orders securely; however, Fluid Calligraphy cannot be held responsible for delays or damage caused by the courier.

6.3 Handmade nature and approvals
Calligraphy is a handmade product and therefore there will be slight variations in lettering, and no two pieces will look the same. The customer accepts that this is the case and that variation will not be treated as a fault.
Please check that all wording, punctuation and grammar are correct before sending work to us to write out. We cannot be held responsible for errors provided by the customer; the cost of rectifying these will be billed to the customer. We do our best to check work, but any spelling errors or mistakes made by Fluid Calligraphy will be rectified by us at no charge.

7. Workshops (if applicable)

7.1 Tickets for calligraphy workshops are not refundable but can be transferred to another person. Please contact us beforehand to let us know their details.

8. Report abuse

8.1 If you learn of any unlawful material or activity on our website, or any material or activity that breaches these Website Terms, please let us know.
8.2 You can let us know about any such material or activity by email.

9. Limited warranties

9.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on the website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.

9.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these Website Terms, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

9.3 To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these Website Terms, our website and the use of our website.

10. Limitations and exclusions of liability

10.1 Nothing in these Website Terms will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.

10.2 The limitations and exclusions of liability set out in this Section 10 and elsewhere in these Website Terms:
(a) are subject to Section 10.1; and
(b) govern all liabilities arising under these Website Terms or relating to the subject matter of these Website Terms, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these Website Terms.

10.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

10.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

10.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

10.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

10.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

10.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these Website Terms (this will not limit or exclude the liability of the business itself for the acts and omissions of its officers and employees).

11. Breaches of these Website Terms

11.1 Without prejudice to our other rights under these Website Terms, if you breach these Website Terms in any way, or if we reasonably suspect that you have breached these Website Terms in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your access to our website; and/or
(f) commence legal action against you, whether for breach of contract or otherwise.

11.2 Where we suspend or prohibit or block your access to our website (or a part of our website), you must not take any action to circumvent such suspension or prohibition or blocking.

12. Third party websites

12.1 Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.
12.2 We have no control over third party websites and their contents, and (subject to Section 12.1) we accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. Trade marks

13.1 Our logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.
13.2 The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these Website Terms, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

14. Variation

14.1 We may revise these Website Terms from time to time.
14.2 The revised Website Terms shall apply to the use of the website from the date of publication of the revised Website Terms on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions.

15. Entire agreement

15.1 These Website Terms, together with our Privacy and Cookies Policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

16. Law and jurisdiction

16.1 These Website Terms shall be governed by and construed in accordance with English law.
16.2 Any disputes relating to these Website Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Our details

17.1 This website is owned and operated by Jessica Gibson.
17.2 You can contact us:
(a) using our website contact form;
(b) by telephone, on the contact number published on our website from time to time; or
(c) by email, using the email address published on our website from time to time.